Notes from the work

Notes on AI-assisted HR work—what helps, what breaks, and who still decides.

I write when a build breaks, a source turns out to be wrong, or a test changes my mind. The useful parts are usually the correction and the boundary, so I leave both in.

02

HR should help design the work AI changes

AI is removing HR tasks, but the larger shift is pulling HR closer to workflow design: what AI prepares, what a person owns, and whether the new process works.

04

The link worked. The source was still wrong.

A shortlink sent an AI assistant to a plausible but incorrect post. The answer looked fine, so Mike Winkler changed what the workflow counts as a verified source.

06

What is agentic AI in HR?

Agentic AI in HR can check approved sources, prepare a brief, route work, and keep a record. It should not make employment decisions.

09

What an HR workflow receipt needs to preserve

An HR workflow receipt should keep the source, case identity, missing facts, reviewer, decision, correction, owner, approved action, and verification together.

010

When AI does not belong in an HR workflow

AI does not belong in an HR workflow when the test requires unsafe data, hides decision ownership, cannot be checked or stopped, or is being asked to make the employment decision.

Start with a conversation

Tell me what is getting in the way.

Bring the workflow that keeps reopening, the approval nobody can reconstruct, or the pilot that looked better in the demo. We will start there. No deck required.

Book a conversation Or email mike@mikewinkleradvisory.com